Managing Project Quality
What is project quality?
Using Pareto analysis and Lean Six Sigma
Balancing quality, project workload, and customer needs
Addressing quality issues
Planning IT tests
Testing deliverables
Course Link:http://www.lynda.com/Business-Skills-tutorials/Managing-Project-Quality/159186-2.html
Lecturer:
Bob McGannon
Bob McGannon has set up project management programs on 3 continents. He's a PMP expert and PRINCE2 consultant.
Bob McGannon is vice-president of Mindavation in the United States and director of Mindavation Pty Ltd in Australia. Both of these consultancy organizations focus on increasing business capabilities in the portfolio, program, and project management space by providing delivery consultants, workshops, and coaching.
Bob specializes in strategic program and portfolio management and has helped set up project management offices on three different continents. He has 25 years of IT, project management, and project analysis experience, 18 of those years with the IBM Corporation. His management experience includes technology outsourcing, IT delivery measurement and quality, business analysis, and general project management. Bob has worked internationally while playing a major role in the development of international trade applications in use in the United States and Europe, and recently worked in Australia on a consulting engagement with Medicare in Canberra. He has managed project teams as large as 460 individuals, once serving as the IT delivery manager for IBM, supporting American Express.
Bob is certified as a Project Management Professional by the Project Management Institute, an Executive Project Manager with IBM, and a Certified Project Management Coach for the Boeing Corporation. He also holds a practitioner certificate in the PRINCE2 project management methodology and has written papers and articles that have been published internationally.
Bob McGannon is vice-president of Mindavation in the United States and director of Mindavation Pty Ltd in Australia. Both of these consultancy organizations focus on increasing business capabilities in the portfolio, program, and project management space by providing delivery consultants, workshops, and coaching.
Bob specializes in strategic program and portfolio management and has helped set up project management offices on three different continents. He has 25 years of IT, project management, and project analysis experience, 18 of those years with the IBM Corporation. His management experience includes technology outsourcing, IT delivery measurement and quality, business analysis, and general project management. Bob has worked internationally while playing a major role in the development of international trade applications in use in the United States and Europe, and recently worked in Australia on a consulting engagement with Medicare in Canberra. He has managed project teams as large as 460 individuals, once serving as the IT delivery manager for IBM, supporting American Express.
Bob is certified as a Project Management Professional by the Project Management Institute, an Executive Project Manager with IBM, and a Certified Project Management Coach for the Boeing Corporation. He also holds a practitioner certificate in the PRINCE2 project management methodology and has written papers and articles that have been published internationally.